Telecom News --

Voila of Haiti selects Comverse to upgrade, expand mobile network

WAKEFIELD, 29 June, 2010

Comverse ONE BSS Solution Links with Comverse HUB Value-Added Services to Support All Voilà Subscribers

Comverse today announced that Voilà, one of Haiti’s leading wireless providers, will upgrade and expand its Business Support System (BSS) solution and text messaging (SMS) capabilities to enhance service features and better accommodate the increased texting traffic that has occurred since January’s devastating earthquake.

By upgrading its Comverse real-time rating and billing platform with the Comverse® ONE™ Billing and Active Customer Management solution, Voilà extends a partnership with Comverse that began in 2003. As part of the BSS project, Voilà will also replace its existing Comverse text messaging capabilities with the upgraded Comverse HUB Short Messaging Solution Center (SMSC) and Messaging Gateway.

The integration between Comverse ONE and Comverse HUB takes full advantage of all synergies between BSS and VAS systems to improve efficiency, significantly reduce total cost of ownership, and accelerate time to market.

“This is a significant upgrade to our network, which will benefit all of our Voilà customers with new features and functionality,” said Edgar Geidans, Vice President, Engineering and Operations for Trilogy International Partners, Voilà’s parent company. “We’re pleased to expand our relationship with Comverse to enhance our offerings and to continue to provide customers with the high-quality services and overall value they’ve come to expect from Voilà.”

“Since the earthquake earlier this year, we have seen a surge in text messaging,” Geidans said. “This has been driven by the various support organizations on the ground in Haiti acknowledging SMS as the most efficient form of mass communications. We needed a higher-capacity messaging system for this additional traffic, and we expect SMS to remain as the preferred communication form for now.”

Comverse ONE’s real-time functionality also will allow Voila to customize marketing and promotional campaigns to encourage service usage and adoption among its subscribers.

“Our powerful portfolio will enable Voilà to launch innovative services in a short time to market, and to retain the subscriber all along the lifecycle with better customer management,” said Dror Bin, President of Global Sales at Comverse, the world's leading supplier of software and systems enabling value-added messaging and content services, converged billing and active customer management, and IP communications.

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