Telecom Report -Datamonitor

2008 Trends to Watch: Unified Communications

Introduction
Many enterprises are using technologies such as instant messaging with presence, mobility or web conferencing services but in general the uptake of all encompassing unified communications solutions has been slow to take off. In this brief, Datamonitor outlines the changes in this market and explains which trends will have the biggest impact in 2008.

Scope
Provides an overview of the trends which will impact the unified communications market in 2008. Discusses the integration of mobility with unified communications. Analyses how environmental and economic issues will affect the market. Relates consumer communication patterns to enterprise trends.

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