Telecom News --

Reliance Globalcom saw strong growth in global managed services in 2009

• Global Enterprise customers realise the value of hybrid network provisioning during economic slow-down

Chandigarh, June 30, 2009 – Reliance Globalcom, the leading global provider of managed network and communication services for multinational enterprises, carriers and consumers, has enjoyed increasingly strong demand for its secure, scalable, multi-national managed network service offerings since January 1 2009, as the company’s global customer base fully realise the harsh implications of the global economic slow-down.

With many international enterprise organizations even more keen to reduce internal network management costs, while increasing the scalability and speed of their existing network connectivity, Reliance Globalcom’s vendor and carrier agnostic, hybrid network provisioning approach has been enthusiastically received across the world. Multiple new contracts or extensions have already been signed, significantly contributing to Reliance Globalcom positive end-of-year financial results:

Reliance Globalcom reported the following on March 31 2009:

• Revenue increased by 23% from INR15,257 million (US$323.653 million) 4Q 2008 to INR18,803 million (US$398.876 million) 4Q 2009

According to Punit Garg - President, Reliance Globalcom, “A clear trend has emerged among global organisations looking to secure savings in their network management, and this is reflected in the positive financial results of Reliance Communications. Consolidation of existing technology suppliers while also investing in bandwidth hungry, collaborative applications ensures their geographically diverse workforce can operate with increased efficiency. By offering a full portfolio of IP MPLS, Ethernet and IPLC managed services, all through a single point of management utilizing best-in-breed partners across 230 countries and territories in the world, our customers have not only reduced total cost of ownership of their networks, but increased functionality.”

Strong New Business Momentum through Trusted Consultation and Network Agility:

Reliance Globalcom’s customer base has already expanded significantly. Since the start of the year several new multi-million dollar contracts have been signed. These are based on the completion of a detailed network capability and requirement consultation, and the provision of high bandwidth, scalable solutions entirely matched to the customers’ evolving business needs. Organisations including US based Compassion International, UK headquartered consultancy Mott McDonald, and Italian manufacturer La Furla have all announced new agreements this year. In addition:

WorleyParsons - A three year, multi-carrier management deal, will ensure the Australian headquartered, global leader in project management services provision, enjoys superior redundancy scalability and performance across the global network to facilitate rapid network expansion into new locations and markets. Reliance Globalcom’s award winning MPLS Matrix product, will also support new core financial and IP enabled applications across the global network.

“Our global operations are expanding in many markets across the world and Reliance Globalcom’s experience of providing in-country support with local understanding was certainly a major consideration in our decision-making process. The manner in which Reliance Globalcom can keep adapting the solution to our changing business needs means that their solution provides us with greater business agility.” - Vito Forte, WorleyParsons’ CIO.

Continued Organic Growth through Existing Customer Renewals and Service Expansions:

Contract renewals with existing customers have also been strong in 2009, with major enterprise customers looking to further increase the efficiency and reduce the total cost of ownership of their networks. Major contract renewals with Reliance Globalcom for Managed Network services have been made by:

Tyco/ADT – A contract extension will see Reliance Globalcom manage both fixed and wireless LAN infrastructure as well as a multi-provider MPLS Wide Area network, for the global security products manufacturer, across 170 European sites. In addition to business critical, high-bandwidth data applications, the MPLS network will deliver network hosted IP voice services - enabling Tyco divisions to decommission legacy PBX estates and realise material reductions in their voice spend.

Isola Group SARL – A three year contract extension has been signed to manage a global MPLS and IP VPN hybrid network for the global manufacturer, across 18 locations in 14 countries.

Amplifon – The global leader in audio enhancement technology and services, agreed to Reliance Globalcom’s continued management of a 1400 site MPLS / IPSec Hybrid WAN network across eight European countries, utilising Application Aware Networking.

Aurecon - The new global group created by the coming together of Connell Wagner, Africon and Ninham Shand, has underlined the extension of the contract with Reliance Globalcom to design, and manage the company’s Wide Area Network (WAN), until 2013 – with the addition of an 800 user VoIP implementation in Australia. In addition the provision of connectivity to China and a supplementary second data centre to support disaster recovery and business critical applications, serving Australia, New Zealand and challenging locations throughout Asia, Africa and Middle East have been added this year.

“Reliance Globalcom have been managing our global data network evolution for several years, and were the ideal partner to engage with as we looked to maximise the value of integrated voice offerings into our Australian network. They provided focused consultation that allowed us to understand the practicalities of deploying VoIP and enabled us to enjoy day 1 business benefits from our final solution.”– Dean Menzel – CIO, Aurecon.

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